Word Search Game - Policies & Support

Privacy Policy

This Privacy Policy explains how we collect, use, and disclose your information when you use the Word Search Game ("Game").

1. Information We Collect

We do not directly collect any personally identifiable information (such as your name, email address, or phone number). For the functionality of the Game, we save the following non-personal information in your local browser storage:

• User Type: (e.g., "Student", "Kids", "Other") to customize your experience.
• Student Exam Selection: (e.g., "Bank", "SSC", "CAT", "IELTS", "TOEFL") to provide relevant vocabulary if you are a student user.
• Current Game State: (e.g., current grid, found words, time) to allow you to resume the game where you left off.
• Game Settings: (e.g., difficulty level, category, pronunciation enabled/disabled, sound effects enabled/disabled, timer enabled/disabled).
• Premium Access Status: to track if you have purchased a passcode to unlock premium levels.

This information is stored locally on your device and is not transmitted to our servers.

2. Use of Information

We use your locally stored data solely to provide the functionality of the Game and to enhance your experience. It is not used for any marketing, advertising, or third-party data sharing purposes.

3. Data Security

Since all data is stored in your local browser storage, it relies on the security of your device. We do not directly handle or store sensitive personal information.

4. Your Consent

By using the Game, you consent to the local storage and use of your information in accordance with this Privacy Policy.

Children's Privacy Policy

We are particularly committed to protecting the privacy of children.

• We do not knowingly collect any personally identifiable information from children under the age of 13.
• If you select the "Kids" user type, the Game will focus on content appropriate for children (e.g., fruits, animals, colors).
• Access to premium levels requires a passcode. It is assumed that the purchase of a passcode is made under the supervision or with the consent of a parent or guardian.
• If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete that information from our records.

Payment Link Policy

This Game does not directly process payments. The purchase of passcodes for access to premium levels is made through the following third-party payment gateways:

• For users in India: Instamojo (www.instamojo.com)
• For users outside India: Stripe (www.stripe.com)

When you click on these payment links, you will be redirected to the respective payment gateway's website. Your payment information (e.g., credit card details) is collected and processed directly by these payment providers, not by Word Search Game.

We do not access or store your payment information. Please refer to the respective websites of Instamojo and Stripe for their privacy policies and terms of service regarding payment transactions.

Upon successful payment, you will receive a passcode that will unlock premium levels in the Game. This passcode is stored locally on your device.

Refund Policy

Since Word Search Game does not directly process payments, all refund requests are subject to the policies of the respective third-party payment providers (Instamojo or Stripe). We do not offer refunds for digital goods.

• If you encounter any issues after purchasing a passcode, you must contact Instamojo or Stripe directly, depending on the platform you used for payment.
• We are not responsible for any payment transactions or refund processes.
• Our Game is a digital product (access to premium levels via passcode). Once the passcode is provided, the service is effectively rendered, and **no refunds will be issued**.

Terms & Conditions

By using the Word Search Game, you agree to the following terms and conditions:

1. Intellectual Property

The Game and its original content (excluding word meanings, gameplay, design) are the sole property of Word Search Game.

2. Acceptable Use

You may use the Game for personal, non-commercial entertainment and educational purposes only. You will not attempt to modify, distribute, reverse-engineer, or hack the Game.

3. Disclaimer

The Game is provided on an "as is" and "as available" basis. We make no warranties regarding the accuracy, reliability, or availability of the Game. The Game is for entertainment and educational purposes only and should not be considered a substitute for professional advice.

4. Limitation of Liability

In no event shall Word Search Game be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Game.

5. Governing Law

These terms and conditions shall be governed and construed in accordance with the laws of India.

Contact Support

If you have any questions, feedback, or technical issues related to the Game, please contact us:

Email: support.wordsearchgame@example.com

We will endeavor to respond to your queries as soon as possible.